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Categories Amazon Healthcare • Digital Front Door • Digital Health • e-commerce

Amazon Continues Healthcare Push with $3.9B One Medical Acquisition

Amazon made big healthcare news with its $3.9 billion acquisition of primary-care network One Medical. The deal gives the ecommerce giant market reach through One Medical’s 182 healthcare […]

Categories Demand Generation • Digital Demand • Digital Front Door • OmniSearch

The Patient Search Experience is Broken. But there’s a fix.

People are conditioned to rely on search  — yes, the search bar — as the  primary gateway to solve questions and get to where they are going. And […]

Categories Digital Front Door • healthcare innovation • healthcare solution • Patient Access Solution

Healthcare’s Digital Front Door

Today’s customer has a new set of expectations about their digital experiences. We used to expect customers would head to a store to buy something or call a […]

Posted on September 20, 2022September 20, 2022 Categories Digital Front Door • Digital Health • Healthcare transformation

CVS Acquires Signify Health for $8B

Another Signal that Healthcare is Undergoing Transformation The “retailization” of healthcare continues as CVS Health Corp. is acquiring Signify Health Inc., a home-health and technology services provider, for roughly […]

Posted on August 8, 2022August 9, 2022 Categories Amazon Healthcare • Digital Front Door • Digital Health • healthcare solution

A tale of friction. Americans would abandon healthcare providers for better services.

A recent study of 2,000 Americans provides a clear picture: Friction and frustration is common among healthcare customers. In fact, 60% of Americans find the process of seeing […]

Posted on July 26, 2022July 27, 2022 Categories Digital Front Door • Healthcare demand generation • Healthcare search • Healthcare SEO • healthcare solution

Winning new customers with your healthcare website

Eight seconds. That’s the attention span of users on a website, and represents a challenge to acquiring customers, no matter the industry. This short moment captures the time […]

Posted on July 19, 2022July 19, 2022 Categories Digital Front Door • Digital Health • e-commerce • healthcare innovation • Healthcare search • Uncategorized

Introducing Care Tiles: Reduce scheduling friction, and meet healthcare customers where they are

Every industry relies on digital channels to attract, capture, and acquire customers. Healthcare is no different. And creating less-digital friction directly contributes to growth, and customer satisfaction. Healthcare […]

Posted on July 1, 2022July 1, 2022 Categories Digital Front Door • Healthcare search • Healthcare SEO • healthcare solution • OmniSearch • Uncategorized

Google Search Has Shaped Healthcare Customer Expectations

A decade ago, Google-led research found that search drove 3 times as many visitors to healthcare websites, compared to non-search visitors. The study also discovered that customers using  […]

Posted on May 31, 2022June 3, 2022 Categories Demand Generation • Digital Front Door • Digital Health • healthcare innovation • Healthcare search • Patient Access Solution

Break Free from Legacy Healthcare Systems

The digital revolution is long past being an imminent trend — it’s a business imperative. Before the pandemic most industries were actively integrating digital applications. And now, customer […]

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